Frequently Asked Question

What products do you offer?

At Western Ranch Decor, we offer western-inspired home décor, including mounted longhorn horns and longhorn skull wall décor for ranch-style homes, cabins, lodges, and rustic interiors.

Our selection includes pieces in a range of dimensions, horn shapes, and natural color patterns. Selected listings also include a cowhide rug, as specified on the individual product page.

Each piece should be considered individually, as natural materials differ in appearance and markings. Please review the product photographs, listed measurements, description, and included items before placing your order.

Room and lifestyle images illustrate decorating ideas. Furniture, accessories, and other styling items shown are not included unless expressly listed in the product description.

How can I place an order?

Simply browse our website, select your desired products, and click “Add to Cart.” Follow the checkout prompts to complete your purchase.

What payment methods do you accept?

We accept payments through American Express, Diners Club, Discover, Mastercard, Visa, Apple Pay, Google Pay, Shop Pay, and PayPal.

How long does shipping take?

Orders are processed within 1–2 business days and delivered within 3–5 business days via UPS, or FedEx in United States, with free shipping on all orders.

Do you offer international shipping?

No, We only ship to United States now but in future will look to expand to other countries.

What happens if my payment is declined?

If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.

What is your return window?

Customers in United States may return eligible items within 30 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.

Who pays for return shipping?

If you receive a defective, faulty, or incorrect item, Western Ranch Decor covers the return shipping cost. If you change your mind or ordered the wrong product, you are responsible for the return shipping cost. Shipping fees paid at checkout are non‑refundable.

Do you charge restocking fees?

No, Western Ranch Decor does not charge any restocking fees.

How long do refunds take?

Once your return is received and approved, refunds are processed within 14 business days. Refunds are always issued back to the original payment method used at checkout.